Now Accepting Credit Cards

We have finally secured a payment provider for credit cards. This has been a 3 month ordeal with many hours of frustration and back and forth between PayPal and our website provider. I have personally talked to more than 10 people between the two companies and sent many an email.

As it turns out, Paypal Express is just PayPal account to Paypal account payment option. Despite looking like it accepted credit cards and being told otherwise when we first set it up, people without a PayPal account were unable to use the credit card gateway offered. Despite talking to PayPal, it was Shopify who pointed this out earlier this week.

We applied to several companies as our credit card provider. E-juice is lumped into a high risk category as it is considered a tobacco product ( still ) to these companies. Finally, through the help of Intuit Canada, we are now able to offer credit card processing to our customers.

My apologies to all that were affected. I cringed every time I saw an order with the markings of attempted PayPal Express checkout. I am relieved this is finally put to rest. I thank all our customers for putting up with this inconvenience and am happy to put this issue behind us.

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