Skip to main content

Posts

Showing posts from May, 2019

Shipping / Local Deliveries / Taxes FAQ

SHIPPED ORDERS

We offer free shipping on orders at $55.  That means $55 before taxes and after and discounts or coupon codes.  Orders received by 1pm EST on any business day are shipped out that day.  Orders received after 1pm may ship out that day but are more than likely to ship out the following business day, why ?

We shop for the best price / speed combination from 4 different carriers, Canada Post, Purolator, UPS and Fedex.   There are vast differences among these carriers in terms of price and speed. For us, we have to take our packages to the Post Office so we have up to 4:30pm if that is the best option.  If we find a better price / speed option from the other 3 carriers we have a cutoff time of 1pm for pickup that day.

Why don't we offer more shipping options ? We have tried to configure our website to allow the customer to choose a faster shipping option for a small fee.  We have not been successful as there are too many variables for real or live rates to be accurate.  …